Question 1

What is a virtual phone number?

Accepted Answer

A virtual phone number is a real, working phone number hosted in the cloud — no physical SIM card required. You can receive SMS messages sent to it directly in your SMS Virtual dashboard, in seconds.

Question 2

How do I receive SMS with a virtual number?

Accepted Answer

After purchasing a number, use it to register with any app or service. When that service sends a verification SMS, it appears instantly in your dashboard. Copy the code and you're done.

Question 3

Which apps and services can I use virtual numbers for?

Accepted Answer

We support 500+ platforms including WhatsApp, Telegram, Google, Instagram, TikTok, Facebook, Uber, Amazon, Netflix, Discord, Snapchat, PayPal, and many more.

Question 4

How long does a number stay active?

Accepted Answer

One-time numbers are active for 20 minutes — enough time to receive a verification SMS. Long-term numbers stay active for 1 day up to 12 months depending on the plan you choose.

Question 5

Can I use the same number for multiple verifications?

Accepted Answer

One-time numbers are single-use only. If you need to verify multiple accounts or services, purchase a long-term number or buy individual one-time numbers per verification.

Question 6

Are virtual numbers truly anonymous?

Accepted Answer

Yes. No government ID, no real phone number, and no personal information is required to purchase. We also accept cryptocurrency payments for completely anonymous transactions.

Question 7

Do you store my SMS messages?

Accepted Answer

SMS content is stored temporarily in your dashboard until your number expires, then permanently deleted. We never read, share, or monetize your message content.

Question 8

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, PayPal, and major cryptocurrencies (Bitcoin, USDT, ETH, LTC). Crypto payments offer the highest level of purchase anonymity.

Question 9

What is your refund policy?

Accepted Answer

If your number fails to receive any SMS within 20 minutes of purchase, you receive a full credit refund automatically — no questions asked. See our Refund Policy for full details.

Question 10

Is using a virtual phone number legal?

Accepted Answer

Yes. Virtual phone numbers are legitimate communication tools used worldwide for privacy protection, business account management, and app testing. Use must comply with our Terms of Service and applicable laws.

Frequently Asked Questions

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Numbers & Activation

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